Privacy policy
Privacy Policy
Last Updated: 23 February 2025
At Ugg Market ("we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website www.uggmarket.com.au ("Site") and use our services.
1. Information We Collect
We collect both personal and non-personal information when you visit our Site, interact with our services, or make a purchase.
A. Personal Information
We may collect the following details when you voluntarily provide them:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely)
- Any other information you submit via forms or direct communication
B. Non-Personal Information
We automatically collect certain technical details, such as:
- Browser type and device information
- IP address
- Pages visited and time spent on the Site
- Referring website or search terms
- Internet service provider details
2. How We Collect Information
We collect data in various ways, including:
- Direct interactions: When you sign up, place an order, or contact us.
- Cookies & tracking technologies: Our Site uses cookies, log files, web beacons, and similar tools to enhance your experience. You can manage cookie settings in your browser.
For more information on cookies, visit www.allaboutcookies.org.
3. How We Use Your Information
We use your data to improve your experience and provide our services effectively, including:
- Processing and fulfilling orders
- Responding to inquiries and customer service requests
- Sending order confirmations and updates
- Enhancing Site functionality and user experience
- Conducting marketing, promotions, and targeted advertising
- Preventing fraud and ensuring security
4. Advertising & Marketing
We may use your information for personalized marketing and advertisements. This includes using tracking tools like Google Analytics and Facebook Ads.
You can opt out of targeted ads:
- Facebook: www.facebook.com/settings/?tab=ads
- Google: www.google.com/settings/ads/anonymous
- Bing: www.advertise.bingads.microsoft.com
To opt out of some tracking services, visit www.aboutads.info.
5. How We Protect Your Information
We use industry-standard security measures to safeguard your personal data, including:
- SSL encryption for secure transactions
- Secure payment processing (we do not store credit card details)
- Limited access to personal information by authorized personnel only
6. Sharing Your Information
We do not sell, trade, or rent your personal details. However, we may share data with trusted third parties, including:
- Service providers: Payment processors, shipping companies, and marketing platforms
- Legal authorities: When required by law or to protect our rights
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
7. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Correct, update, or delete your information
- Opt-out of marketing communications at any time
If you are located in the European Economic Area (EEA), you have additional data rights under GDPR, including the right to data portability and the right to restrict processing.
To exercise your rights, contact us at info@uggmarket.com.au.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your information removed, please contact us.
9. Do Not Track Signals
Our Site does not respond to "Do Not Track" signals from web browsers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
11. Contact Us
For any questions about this Privacy Policy or how we handle your data, please reach out to us:
Ugg Market
Website: www.uggmarket.com.au
Email: info@uggmarket.com.au
By using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Site.